Frequently Asked Questions

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When did SEGWOW begin? We are the original Segway tours and services of Southern California and the Los Angeles area. SEGWOW pioneered Segway touring itself in 2003. We are the only AAA approved Segway tour in Southern California and have been exclusively for the past 12 consecutive years! We know how Segway touring is supposed to be done! Segway tour operations are not the same. It involves much more than having Segways and simply leading other riders around. We have the most fun and interesting variety of Segway tours that can be found anywhere, with unparalleled experience, knowledge, and amenities, all at a better value.

How do I arrange for a tour? Call, text, or email us with your tour request or questions at any hour. There is no minimum number of people required, although we normally have single riders join an existing tour, as opposed to scheduling their own. Payment can be made after the tour. No payment is necessary to make a reservation! No cost to make, change, or cancel a reservation--the most lenient, flexible policy you will find.

Where are the tours? Our choices include different tours in Beverly Hills, Santa Monica, Venice, Hollywood, Downtown Los Angeles, Griffith Park, Westwood, Malibu, Manhattan Beach, Marina del Rey, Miracle Mile, and Palos Verdes. We offer about 30 different Segway tours all over the Los Angeles area. Not all of our tours are listed--we do have a secret menu for our experienced, returning riders.

What does it cost? A 2-hour tour is $89 per person, regardless of the group size, or the age of the riders.  A 3-hour tour is $129 per person.  A 4-hour tour is $159 per person. And a 5-hour tour is $189 per person. You choose in advance how long you would like to be out and your tour will be adjusted accordingly. For groups of three to five people, we can do a shortened tour, lasting 1 hour 20 minutes, for $59 per person. However, keep in mind that the less time we have, the less you will see, in some cases missing quite a lot. Depending on group dynamics and conditions, the intended time frame can be longer than anticipated, but you will only be charged for the time initially agreed upon. There is no sales tax, so the total is only the cost of the tour. Gratuity is entirely optional.

What comes with a tour? Training, practice riding, a Segway i2 equipped with two-way communication, comfort mats, all-terrain tires, and handlebar bag. A guide to accompany you the entire time, narration as we are moving. An adjustable helmet with a sun visor is provided, which we strongly recommend using, but wearing a helmet is not mandatory for riders at least 18 years old. Free bottle of spring water and organic snack. Free parking. Pick-up available. Free high quality photography made available to you immediately following the tour and stored online indefinitely in a private folder.

When are the tours? We generally meet at 11:00 AM, although start times may vary by request. We usually offer them everyday, all year, but scheduling yours in advance is suggested.

How much distance is covered during the tours? Our tours range between seven and 12 miles (11 and 19 kilometers) of distance.

Where do we meet? Near the tour location. When you schedule a tour, you will be given the details of the meeting point for the tour you have chosen. We meet in a different place for each tour, since each one covers a different area.

What is learning to ride like? It will be among the fastest activities you've ever learned. Within minutes of first stepping on a Segway, you will have a basic feel for its intuitive operation. We'll teach you how to ride before the tour. With proper training and some practice, better riding ability will soon develop. A guide will be with your group the entire time.

Is there an age or height requirement? No, there is not an age or height requirement.

Are there any physical requirements? Riders should weigh between approximately 100 and 250 pounds (45 and 115 kilograms). Since you are going to be on your feet during our tours, you must be able to comfortably remain on them for no less than two hours and capable of continuously making minor shifts from front to back and side to side, with knees that can bend slightly.

Can I fall while riding a Segway? Yes. While the Segway balances for you, it is still under your control and relies on you to control its direction and speed. You must practice your skills and know the limitations of your riding ability and the Segway. As with any moving device, you must ride with care and always as an observant operator to avoid hazards and collisions with obstacles and be aware of your surroundings and the terrain.

May I buy a Segway tour as a gift? Yes. A Segway tour makes an excellent gift for all occasions! It can be completed over the phone in just minutes and you can print the gift card at your location immediately. The gift has no expiration and additional riders, who may later decide to join, can usually be accommodated.

What if we need to cancel or reschedule? There is no cost to cancel or reschedule a tour, but please keep us informed of any changes in your plans, so you don't prevent others from riding and we won't travel unnecessarily to meet you. If you don't want to ride for any reason, which includes the weather, then don't, but do let us know! We have weather forecast links on each tour page, both hourly and 10-day, on the left hand side.

What is a Segway? The Segway is a transportation device designed for one person. It has a top speed of 12½ miles per hour (20 kilometers per hour). It is battery powered, electronically balanced, with a zero turning radius and no emissions. From a standing position, all movements are controlled by basically leaning slightly in the direction you want to travel. Not only is it smart and effective transportation, but more fun than you can imagine!

Why doesn't the Segway fall over? Five gyroscopes, two tilt sensors, and an array of electronics make adjustments 100 times a second. The Segway remains balanced electronically--you do not have to self-balance from front to back, even over rough or uneven terrain. Remarkably intuitive and usually easy to learn for anyone. Feels like magic, but it is technology in action. The only way you could even begin to fully appreciate the wonder of the Segway is to try it for yourself.

Who makes the Segway? Segway, Inc. of New Hampshire, where it is manufactured. It was invented by Dean Kamen and Segway® is a registered trademark of Segway, Inc. in the United States and in other countries. It first became widely available in March 2003. Developed at a cost of $100 million over 10 years, and further developed for another several years following its initial release, the Segway is an amazing creation!

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